WhatsApp for Customer Support - Chatofy Support Automation
Five-Star Support,
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Unify your team in a shared inbox, automate routine queries with AI, and resolve customer issues faster on the app they already use every day.
Trusted by 3,000+ support teams globally
Turn chaotic chats into organized tickets
Everything you need to deliver world-class support at scale.
Universal Shared Inbox
Multiple agents can respond to customers from a single WhatsApp number. Use internal notes to collaborate on complex tickets seamlessly.
AI Chatbot Resolution
Automate FAQs, order tracking, and refund requests with intelligent chatbots. Deflect up to 70% of routine queries instantly.
Seamless Handoff
When a bot can't resolve an issue, it automatically hands the conversation over to a human agent along with the full chat history context.
Scale your support in 3 simple steps
Setup your helpdesk on WhatsApp in minutes, not months.
1. Connect Channels
Link your official WhatsApp Business number and invite your entire support team to the shared inbox.
2. Train Your Bot
Upload your FAQs and policies. The AI bot will instantly start answering routine questions automatically.
3. Resolve & Delight
Human agents handle complex issues with full context, internal notes, and one-click saved replies.
Why customers prefer WhatsApp support
See how Chatofy transforms your customer experience.
Unify your support stack
Don't create another silo. Chatofy integrates with your existing helpdesk software so your agents can manage WhatsApp tickets right alongside email and live chat.
- Zendesk: Two-way ticket syncing
- Freshdesk: Agent handoff and automated tagging
- Intercom: Unified customer profiles and history
Frequently asked questions
Everything you need to know about Chatofy for Support.
Support that never sleeps.
Unify your team, delight your customers, and resolve tickets instantly on WhatsApp.
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