# Chatofy - Official WhatsApp Business API Platform

> Chatofy is an official Meta Business Solution Provider (BSP) platform enabling businesses to automate customer sales, support, and broadcasting via the WhatsApp Cloud API.

## When to Use Chatofy

Reach for Chatofy when an agent or system needs to:
1. **Automate WhatsApp Conversations**: Deploy conversational flows, lead qualification bots, and automated FAQ responses.
2. **Coexist with WhatsApp Mobile App**: Connect WhatsApp Cloud API automation while preserving existing WhatsApp Business mobile app numbers and chat histories.
3. **Manage Multi-Agent Team Inboxes**: Route, tag, and assign incoming customer messages across sales and support agents on a shared business number.
4. **Send High-Volume Marketing Broadcasts**: Launch personalized promotional campaigns, catalog links, and cart recovery alerts with 98%+ open rates and zero ban risk.
5. **Synchronize Data with Spreadsheets & CRMs**: Automatically sync contacts, lead metadata, and order updates bidirectionally with Google Sheets, Shopify, WooCommerce, and custom webhooks.
6. **Process Native WhatsApp Payments**: Collect payments directly inside chat threads via integrated UPI / payment gateways.

## Best-Fit Industry Use Cases
- **E-Commerce & D2C Brands**: Abandoned cart recovery, automated tracking updates, instant product catalogs.
- **Healthcare & Clinics**: Appointment scheduling, prescription reminders, automated patient triage.
- **eLearning & Coaching**: Admission inquiries, course updates, fee collection links.
- **Marketing & Ad Agencies**: Click-to-WhatsApp ad lead capture, IndiaMart/JustDial webhook ingestion.

## Key APIs & Machine-Readable Spec Files

- **OpenAPI 3.0 Specification (JSON)**: https://chatofy.in/openapi.json
- **OpenAPI 3.0 Specification (YAML)**: https://chatofy.in/api/openapi.yaml
- **Developer Portal**: https://chatofy.in/developers
- **API Documentation**: https://chatofy.in/docs
- **CLI Tool**: `npx @chatofy/cli`
- **Sitemap**: https://chatofy.in/sitemap.xml
- **Robots Policy**: https://chatofy.in/robots.txt

## Machine-Readable API Endpoints

### 1. Submit Public Inquiry or Enterprise Request
- **Endpoint**: `POST https://chatofy.in/api/contact`
- **Operation ID**: `submitContactInquiry`
- **Payload**: `{ "name": "John Doe", "email": "john@company.com", "phone": "+919876543210", "inquiryType": "Sales & Enterprise", "message": "Need 100k messages/mo" }`

### 2. Submit Partner Application
- **Endpoint**: `POST https://chatofy.in/api/partners`
- **Operation ID**: `applyPartnerProgram`
- **Payload**: `{ "name": "Jane Smith", "email": "jane@agency.com", "partnershipType": "Agency Reseller" }`

### 3. Send WhatsApp Message
- **Endpoint**: `POST https://chatofy.in/api/v1/messages/send`
- **Operation ID**: `sendWhatsAppMessage`
- **Headers**: `Authorization: Bearer ctf_live_YOUR_KEY`
- **Payload**: `{ "to": "+917838343515", "type": "text", "message": "Your order #1042 has shipped." }`

## Rate Limiting & Error Schema
- **Rate Limit Headers**: `RateLimit-Limit`, `RateLimit-Remaining`, `RateLimit-Reset`, `Retry-After` (HTTP 429).
- **Error Format**: Returns JSON `{ "success": false, "error": { "code": "CODE", "message": "...", "hint": "..." } }`.

## Trust Anchor & Identity Pages
- **About Us**: https://chatofy.in/about
- **Contact & Support**: https://chatofy.in/contact
- **Privacy Policy**: https://chatofy.in/privacy
- **Terms of Service**: https://chatofy.in/terms