Smarter Customer
Engagement on WhatsApp
Unify your team inbox, automate customer support with AI chatbots, and launch targeted marketing campaigns from one powerful platform.
What do you want to do on WhatsApp?
Everything you need to scale your business using the world's most popular messaging app.
Drive Revenue with Targeted Campaigns
Send personalized broadcast messages, promotional offers, and re-engagement campaigns directly to your customers' WhatsApp.
Seamlessly connect with your favorite tools
Don't rip and replace your existing tech stack. Chatofy integrates beautifully with Google Sheets, Forms, IndiaMart, n8n, and virtually any custom software via our robust open API.
Sync leads directly to Google Sheets
Capture Google Forms submissions instantly
Automate IndiaMart inquiries
The Complete WhatsApp Toolkit
Built for scale. Chatofy gives your team the power to manage the entire WhatsApp customer lifecycle from one unified dashboard.
Smart Campaigns
Schedule and send bulk WhatsApp broadcasts with multimedia. Track real-time delivery and read rates to optimize your marketing ROI.
AI Bot Replies
Automate customer support with intelligent keyword triggers. Set up interactive flows to qualify leads 24/7 without human intervention.
Shared Team Inbox
Assign conversations to specific agents, add internal private notes, and collaborate to close support tickets faster.
Contact CRM
Import thousands of contacts via Excel/CSV. Group users, assign custom fields, and build highly targeted audience segments.
Template Builder
Create, submit, and manage Meta-approved message templates directly within Chatofy. Support for interactive buttons and media.
API & Webhooks
Connect your existing CRM, Shopify store, or internal tools using our robust REST API to trigger transactional messages instantly.
Set it up once.
Let it run forever.
Stop doing manual follow-ups. Build intelligent routing, drip campaigns, and trigger-based messages that work for you 24/7.
Put your sales on autopilot
Build powerful automated conversation flows that capture leads and guide users through your sales funnel—all natively inside WhatsApp.
- Trigger messages based on specific keywords
- Collect user data automatically into custom fields
- Send interactive list messages and quick replies
One inbox. Your entire team.
Stop sharing phones. Chatofy provides a unified Team Inbox where your support agents can collaborate efficiently.
- Assign specific chats to specialized agents
- Leave private internal notes on conversations
- Monitor agent performance and response times
Advanced capabilities for growing teams
Chatofy scales with your business, providing the professional tools you need to manage thousands of conversations daily.
AI Knowledge Base
Upload your docs and train your AI bot to answer complex customer queries with 99% accuracy.
Deep Analytics
Track open rates, click-throughs, and conversion metrics across all your WhatsApp campaigns in real-time.
Smart Routing
Automatically route incoming chats to the right department based on user intent or language.
Webhooks & API
Connect with HubSpot, Salesforce, or your custom CRM using our robust developer-first API.
Frequently Asked Questions
Everything you need to know about Chatofy and WhatsApp API.
Chatofy is an all-in-one customer engagement platform built on the official WhatsApp Business API. It allows you to unify your team inbox, automate responses with AI chatbots, and launch bulk marketing campaigns on WhatsApp.
Yes, you need an official WhatsApp Business API account to use Chatofy. We help you set this up during the onboarding process within minutes, at no extra setup cost.
Absolutely! We offer a 7-day free trial on all our plans. You can explore all the premium features, set up automation, and connect your inbox before committing to a paid plan. No credit card required.
No hidden charges from our side. You pay the fixed monthly subscription to Chatofy. However, you will need to pay Meta (WhatsApp) directly for the conversations (messages) you send and receive, based on their standard tier pricing.
Yes, you can use your existing phone number, provided it is not currently active on the regular WhatsApp Messenger or WhatsApp Business App. If it is, you'll need to delete the account on those apps before migrating the number to the API.
Meta charges per 24-hour conversation window. There are different rates for Marketing, Utility, Authentication, and Service (user-initiated) conversations. The first 1,000 Service conversations per month are free.
Depending on your plan, you can add anywhere from 3 agents to unlimited agents. Our Standard plan includes up to 5 agents, while our Enterprise plan supports unlimited team members.
Security is our top priority. We use end-to-end encryption for API connections where supported, store your data securely in SOC2 compliant data centers, and comply with strict data privacy laws including GDPR.
Yes, Chatofy provides robust APIs and webhooks. We also offer native integrations with popular platforms like Shopify, WooCommerce, HubSpot, and Zapier for seamless data syncing.
We provide 24/7 email and chat support for all customers. Enterprise customers also get a dedicated account manager and priority phone support, along with tailored onboarding sessions.
Yes, Chatofy is a pay-as-you-go service with no long-term lock-in contracts (unless you choose an annual plan for a discount). You can upgrade, downgrade, or cancel your subscription at any time from your billing dashboard.
Yes! If you send hundreds of thousands of messages per month, contact our sales team. We offer custom Enterprise plans with volume discounts, dedicated infrastructure, and premium SLAs.
Start with a 7-day
free trial of Pro.
No credit card. No approval wait. Get your WhatsApp Business API live in minutes.