Can my team answer from the web dashboard while I use my mobile phone?

Yes. Messages sent from your phone appear instantly in the Chatofy Shared Inbox, and responses sent by your team or AI bots appear on your phone in real time.

Do I need a new SIM card or a virtual phone number?

Not at all. You can use your current primary business mobile number (landline, mobile SIM, or virtual VoIP) without changing your carrier.

What happens if an automated bot is replying and I send a message on my phone?

Chatofy detects outbound staff activity on the phone and gracefully pauses the automated flow, ensuring no robotic replies clash with your manual conversation.

Do I need an existing WhatsApp Business API account?

No, you can apply and set up your WhatsApp Business API account directly through Chatofy during onboarding.

Can I use my existing WhatsApp number?

Yes, you can migrate an existing WhatsApp number to the API with Chatofy's WhatsApp Coexistence architecture without losing your chat history.

Where can I find the OpenAPI specification for Chatofy?

Chatofy publishes OpenAPI 3.0 specifications at https://chatofy.in/openapi.json and https://chatofy.in/api/openapi.yaml.

Chatofy

+917838343515 Login Book a Call

Official Meta Coexistence Architecture

Keep Your Business App. Unlock Enterprise Automation.

No need to choose between your mobile phone app and enterprise automation. Chat from your personal handset while Chatofy automates sales, triggers webhooks, and powers your team inbox on the exact same official number.

Start Free 7-Day Trial Book Live Demo

Official Meta Cloud APINo credit card requiredSetup in < 2 minutes

+917838343515

1 Number · Handset & Cloud Active

Coexistence Live

Real-Time Duplex Mirror

Business Mobile App

iOS / Android

Customer (Amit S.)“Hi, can you send the product catalog & pricing?”

“Sent brochure! Our team is on standby.”

10:42 AM✓✓

Type directly on your phone as usual

Chatofy Cloud Platform

24/7 Engine

Auto-Logged to CRM

< 8ms

Contact: Amit S.HubSpot Synced

🤖 Bot state: Gracefully paused for founder

Automate in parallel 24/7

100% History PreservedZero SIM SwapsOfficial Meta Infrastructure

100%

History Preserved

Keep all past customer chats & media

SIM Swaps Needed

Use your existing verified business number

< 2 min

Setup Time

QR scan or Meta embedded signup

Core Capabilities

Everything you need to excel with WhatsApp Coexistence

Engineered for high reliability, maximum deliverability, and effortless team adoption.

Real-time Sync

Unified Two-Way Synchronization

Send and receive messages on your physical WhatsApp Business smartphone app while your dashboard automatically syncs every interaction in real time.

Full duplex sync between mobile handset and web CRM
Typing indicators and read receipts mirrored instantaneously
Staff on the road can reply from mobile without breaking CRM tracking

Zero Risk

Zero Downtime & Preserved Chat History

Traditional API migration previously wiped local chat history. With Chatofy coexistence mode, your entire message archive, media, and contacts remain 100% intact.

No data wiping or contact loss during onboarding
Preserve decades of customer relationships and threads
Instant failover if staff members lose phone connectivity

Smart Handoff

Automated Bot Handoff to Handset

Let AI chatbots and visual flows handle inbound inquiries after hours. When human intervention is requested, pick up immediately from your phone app.

Automatic pause on bot replies when you type from your phone
Tag-based alerts sent to sales reps whenever hot leads engage
Flexible schedule switching between manual and bot-assisted mode

100% Official

Meta Verified Compliance

Built natively on Meta’s latest Coexistence protocol for the WhatsApp Cloud API. Enjoy official partner status with zero risk of account bans or restrictions.

Official Tier 1 Meta Cloud API infrastructure
Guaranteed uptime and enterprise data protection standards
Direct green tick verification eligibility

Simple 3-Step Setup

Go live in under 5 minutes

No complicated developer setup or lengthy onboarding cycles.

Connect Existing Number

Link your registered WhatsApp Business mobile number through Chatofy’s official Meta Embedded onboarding.

Enable Coexistence Sync

Authorize simultaneous Cloud API synchronization without disconnecting your active mobile phone application.

Automate While Chatting

Deploy no-code chatbot flows, broadcast campaigns, and shared team tools while continuing to text from your phone.

Real-World Impact

Built for high-growth businesses

See how industry leaders accelerate sales and support using WhatsApp Coexistence.

B2B Sales & Consulting

“Founders and account executives want to chat directly with VIP clients from their iPhones while logging lead stages to CRM.”

Result: 3x faster deal cycles with zero dropped leads.

Field Services & Real Estate

“Agents on-site take client calls and photos on WhatsApp while automated chatbots qualify new incoming portal leads.”

Result: 95% instant lead qualification rate.

Retail & Local Boutiques

“Store owners manage local walk-ins via mobile app while marketing broadcast campaigns run seamlessly in the background.”

Result: Zero disruptions to daily retail workflows.

Got Questions?

Frequently asked questions

Everything you need to know about WhatsApp Coexistence.

No! Unlike older API implementations that required wiping your WhatsApp account, Chatofy uses Meta’s official Coexistence architecture. All your previous chats, media, groups, and contact lists remain completely safe on your phone.