Simple pricing. No surprises.
Pick a plan that fits your business. Start free, upgrade anytime.
Growth
For individuals and startups that want to scale smartly.
- 10,000 messages / month
- 5 Team Members
- Unlimited Contacts
- Basic API Integration
- Standard Chatbot Automations
- Email & Chat Support
- Standard Analytics
- Shared Inbox Access
- Export Reports
- Basic Routing
- Standard Template Messaging
Pro
Complete automation & CRM features for growing teams.
- 50,000 messages / month
- 15 Team Members
- Unlimited Contacts
- Advanced API Integration
- Advanced Chatbot Automations
- Priority Support
- Advanced Analytics
- Unlimited Inbox Access
- Custom Reports
- Smart Routing
- Advanced Template Messaging
Business
For large-scale organizations needing ultimate flexibility.
- Unlimited messages / month
- Unlimited Team Members
- Unlimited Contacts
- Custom API Integration
- Enterprise Chatbot Automations
- 24/7 Dedicated Support
- Enterprise Analytics
- Unlimited Inbox Access
- Scheduled Reports
- Enterprise Routing
- Unlimited Template Messaging
Looking for a custom solution?
Need higher volume, custom SLA, dedicated account manager, or on-premise deployment? We can help you scale.
Need something extra?
Design your perfect plan with our flexible add-ons. Only pay for what you actually use.
Enhanced WhatsApp Support
Skip the line and get guaranteed priority support directly on WhatsApp from our experts.
- Direct WhatsApp Support
- Guaranteed 2 hour response time
- Monthly strategy reviews
Dedicated Account Manager
A dedicated expert to manage your account, help with onboarding, and ensure success.
- 1-on-1 personalized onboarding
- Weekly performance review calls
- Dedicated account manager
Conversation Charges (India)
* These charges are billed directly by Meta. Chatofy does not add any markup on conversation charges.
WhatsApp Cloud Messaging Charges ApplyAdd-Ons
Need something extra?
Every plan is complete on its own. Add these only if your business needs them.
Extended Hourly Support
Book live 1-on-1 sessions with our engineers for integrations, flows, or API walkthroughs.
- Screen-share and live co-debugging
- Custom integration guidance
- Advanced chatbot architecture
Extra Agent Login
Add team members beyond your plan's included seats with full inbox access.
- Full shared inbox access
- Conversation assignment and labels
- Role-based permissions
Message Types
4 types of WhatsApp messages
WhatsApp charges differently depending on who starts the conversation and what it is about.
Marketing
Promotional messages, offers, and campaigns you send to customers to drive sales and revenue.
Examples
- Festival sale offer
- New product launch
Utility
Transactional updates triggered by a customer action such as a purchase or booking.
Examples
- Order confirmation
- Shipping update
Authentication
One-time passwords and verification codes used to confirm a user's identity securely.
Examples
- Login OTP
- 2FA code
Service
Free for 24 hoursWhen a customer messages you first, you get 24 hours to reply unlimited times for free.
Examples
- Support query
- Order enquiry
WhatsApp Business API Pricing
Message rates* Subject to Meta's pricing
Select your market and message category to see the exact rate Meta charges. With Chatofy you are billed at Meta rates, with zero markup. Most other platforms charge 20% on top.
Market
Currency
Message category
Number of messages
10KMessage rate
* Subject to Meta's pricingPer message
Official Meta rate. This is exactly what you pay with Chatofy.
With Chatofy · 10K messages
Billed at Meta rates. No markup added.
Other WhatsApp API providers · 20% markup added
You save ₹1,726.20 on 10K messages with Chatofy
Frequently Asked Questions
Everything you need to know about Chatofy and WhatsApp API.
Chatofy is an all-in-one customer engagement platform built on the official WhatsApp Business API. It allows you to unify your team inbox, automate responses with AI chatbots, and launch bulk marketing campaigns on WhatsApp.
Yes, you need an official WhatsApp Business API account to use Chatofy. We help you set this up during the onboarding process within minutes, at no extra setup cost.
Absolutely! We offer a 7-day free trial on all our plans. You can explore all the premium features, set up automation, and connect your inbox before committing to a paid plan. No credit card required.
No hidden charges from our side. You pay the fixed monthly subscription to Chatofy. However, you will need to pay Meta (WhatsApp) directly for the conversations (messages) you send and receive, based on their standard tier pricing.
Yes, you can use your existing phone number, provided it is not currently active on the regular WhatsApp Messenger or WhatsApp Business App. If it is, you'll need to delete the account on those apps before migrating the number to the API.
Meta charges per 24-hour conversation window. There are different rates for Marketing, Utility, Authentication, and Service (user-initiated) conversations. The first 1,000 Service conversations per month are free.
Depending on your plan, you can add anywhere from 3 agents to unlimited agents. Our Standard plan includes up to 5 agents, while our Enterprise plan supports unlimited team members.
Security is our top priority. We use end-to-end encryption for API connections where supported, store your data securely in SOC2 compliant data centers, and comply with strict data privacy laws including GDPR.
Yes, Chatofy provides robust APIs and webhooks. We also offer native integrations with popular platforms like Shopify, WooCommerce, HubSpot, and Zapier for seamless data syncing.
We provide 24/7 email and chat support for all customers. Enterprise customers also get a dedicated account manager and priority phone support, along with tailored onboarding sessions.
Yes, Chatofy is a pay-as-you-go service with no long-term lock-in contracts (unless you choose an annual plan for a discount). You can upgrade, downgrade, or cancel your subscription at any time from your billing dashboard.
Yes! If you send hundreds of thousands of messages per month, contact our sales team. We offer custom Enterprise plans with volume discounts, dedicated infrastructure, and premium SLAs.
Start with a 7-day
free trial of Pro.
No credit card. No approval wait. Get your WhatsApp Business API live in minutes.